- Copilot sees more than the business has clarified.
- ChatGPT runs next to IT and touches unclear data classes.
- M365 knowledge stays fragmented while AI is expected to answer.
- Agents need approvals, responsibilities and human review before access.
Which automation and cloud levers make sense first.
Where approvals, security or cost control need attention first.
What can reduce workload first without migration or tool lock-in.
A clear recommendation: start, check further, wait or deliberately do not start.
